1. Package Inclusions & Pricing
Q1: What is included in the "Delivery & Installation" package?
The package includes the complete ceiling cloth hanger unit (stainless steel or aluminum rods, pulleys, brackets, cords, and wall cleats), door-step delivery, all necessary mounting hardware (anchor bolts, screws), and full professional installation on your ceiling.
Q2: Are there any hidden delivery or fitting charges?
No. The quoted price covers end-to-end service—product cost, transportation, and technician installation labor. (Note: Extra charges apply only for special setups like high ceilings above 12 feet or extra-long false ceiling anchor rods).
Q3: How much does a ceiling cloth hanger package with delivery and installation cost?
Standard 202-Grade SS systems cost ₹1,800 – ₹2,600; Heavy-Duty 304-Grade SS systems cost ₹2,800 – ₹4,200; and Motorized / Remote-Controlled systems cost ₹9,500 – ₹18,000+ (all-inclusive).
2. Delivery & Appointment Scheduling
Q4: How quickly will my ceiling cloth hanger be delivered and installed?
In most major metro cities, delivery and installation are completed on the same day or within 24 to 48 hours of order placement.
Q5: Does the delivery person also install the hanger, or will a separate technician visit?
In most cases, a single certified technician carries the product directly to your home and completes the installation during the same visit, saving you time.
Q6: Can I schedule a specific time slot for delivery and fitting on weekends?
Yes. Flexible delivery and installation slots are available 7 days a week, including Saturdays and Sundays. You can choose a morning, afternoon, or evening slot during booking.
3. Technical Installation & Ceiling Compatibility
Q7: Can the technician install the hanger on POP or Gypsum false ceilings?
Yes. The installer brings long extension anchor fasteners designed to pass through the false ceiling panel and secure directly into the main RCC concrete ceiling slab above, ensuring maximum load capacity.
Q8: What tools do I need to provide for the installation team?
None. The technician arrives fully equipped with heavy-duty hammer drills, concrete fasteners, ladders, measuring tape, and alignment tools. You only need to provide access to a standard electrical wall socket.
Q9: How long does the delivery and installation process take once the technician arrives?
The installation process typically takes 45 to 60 minutes for standard concrete ceilings and 60 to 90 minutes for false ceilings.
4. Rented Homes & Space Customization
Q10: Is this package suitable for rented apartments?
Yes. The installation requires only 4 small drill holes in the ceiling and 2 in the wall bracket. When moving out, the technician can uninstall the hanger, and the holes can easily be filled with white cement.
Q11: Will the technician help measure my balcony space to fit the right rod size?
Yes. Technicians carry standard rod sizes (3 ft to 8 ft). Before drilling, they inspect your balcony or utility space and confirm the optimal rod length and placement with you.
Q12: What happens if my ceiling height is higher than usual (above 10-12 feet)?
Simply inform us during booking. The technician will bring extended pulley cords and longer ladders to ensure the rods lower to comfortable chest height.
5. Product Quality, Warranty & Post-Sales Support
Q13: What warranty is provided on the hanger and the installation work?
All packages include a 1-year to 5-year replacement warranty on stainless steel rust and pulley bracket defects, alongside a 30-day service warranty covering installation stability.
Q14: What if I am unhappy with the fitting alignment after the technician leaves?
If you notice any alignment issues or cord stiffness within the service warranty period, a technician will revisit your home to inspect and adjust the system free of charge.
Q15: What payment options are available upon installation?
Payment is made after complete installation and testing. Technicians accept UPI (Google Pay, PhonePe, Paytm), cash, card payments, and online bank transfers.